North Coast Music



Help - Step by Step Instructions How to Order Online

Please print this page and use as a reference when ordering

Step 1 - Enter the site by going to www.northcoastmusic.com.

If you enter the site any other way, such as through a search engine or a link sent by a friend, the shopping cart will not work. The shopping cart is only turned on when you pass through the home page at www.northcoastmusic.com.


Step 2 - Locate the things you would like to purchase. Our website is divided into these general product areas: Vox, Marshall, Rickenbacker, Hofner, Gretsch, Jerry Jones Sitars, Log Apparel, Portable Organs, and Bookshelf.

Orders for Rickenbacker guitars are not available online through the shopping cart. I need a faxed order sent to 414 483-3344 to process an order for a RIC guitar or bass.


Step 3 - Each item has a description that looks like what you see at the right. Most items also have a picture for further clarity.

Left click your mouse in the box just to the right of the words "Order Quantity."

Type a number here for the amount of this item you wish to buy. Then give a single left click on the red box that says "Add to Order."

12 Saddle Bridge, four way adjustable

Intonate your  twelve string to perfection!

Retail Price: $79.00 USD each
US Priority Mail Shipping: $3.50 USD each
Part #: NCM-998
Order Quantity: Add To Order



Step 4 - After you single left click the "Add to Order" box (step 2) wait a few moments and the shopping cart (this is on the right side of the screen) will change from what you see at right to what you will see in the next step, which is step 4.

Your shopping cart is empty

All shopping cart shipping rates are calculated for continental US delivery only. Please contact North Coast Music for Alaska, Hawaii or International delivery shipping rates.

Options are provided for non-continental US and overseas purchases at the completion of your shopping cart selections.


Step 5 - Now you see the item you added in the shopping cart at right. Not too hard, don't you think?

If you received an error message on your computer at this step, click here for help.

If you wish to add more items, DO NOT use your browsers "BACK" button. It will empty your shopping cart of the item you just added. Rather, click on one of the links on the bottom of the page to take you to your next item you wish to purchase. Even easier, use the "Quick Jump Menu" on the bottom of each page to hop to the next item you wish to put in the shopping cart.

Content(s) Of Your Shopping Cart

Empty Cart | Ring Me Out

12 saddle bridge, four way adjustable
Unit Price: $79.00
Quantity:
Price: $79.00
US Shipping: $3.50
[Submit Changes]

Subtotal: $79.00
US Shipping: $3.50
Total: (Excluding taxes)
$82.50

Empty Cart | Ring Me Out


Step 6: Now lets add another item to the shopping cart. I went to the Vox area.. Using the instructions from Step 2, I added eight "one pin" corners to the shopping cart. The most recently added item to the shopping cart, in this case the one pin corners, shows at the top of the cart.

Continue shopping until you have selected the items you would like to purchase.

Should you wish to delete an item from the shopping cart, click on the "Quantity" box for that item in the shopping cart, and type 0 (the number zero, not the letter O). Then left click just once on the words "Submit Changes". Wait a few moments, and the item will dissapear from the shopping cart.

To increase or decrease the number of an item you wish to purchase through the shopping cart, left click on the "Quantity" box and submit a new number. Then left click just once on "Submit Changes" to change the cart to the new amount.

Content(s) Of Your Shopping Cart

Empty Cart | Ring Me Out

One Pin Corner
Unit Price: $3.00
Quantity:
Price: $3.00
US Shipping: $.15
[Submit Changes]

12 saddle bridge, four way adjustable
Unit Price: $79.00
Quantity:
Price: $79.00
US Shipping: $3.50
[Submit Changes]

Subtotal: $103.00
US Shipping: $4.70
Total: (Excluding taxes)
$107.70

Empty Cart | Ring Me Out


Step 7: After all items are chosen in your order, you can proceed to check out by left clicking on the words "Ring Me Out" in the shopping cart. You can find this link twice in the cart, once at the top, once at the bottom.

To make this really easy for you to find, I highlighted these words in blue in the example at right.

If you get an error message on your computer when you left click on "Ring Me Out", then click here for more help.

If all goes well, in several moments you will be on the Order Form page.



Content(s) Of Your Shopping Cart

Empty Cart | Ring Me Out

One Pin Corner
Unit Price: $3.00
Quantity:
Price: $3.00
US Shipping: $.15
[Submit Changes]

12 saddle bridge, four way adjustable
Unit Price: $79.00
Quantity:
Price: $79.00
US Shipping: $3.50
[Submit Changes]

Subtotal: $103.00
US Shipping: $4.70
Total: (Excluding taxes)
$107.70

Empty Cart | Ring Me Out


Step 8: This is the "Order Form" page. There are two yes/no questions you need to answer and some blanks to complete. The first two questions are "pre answered" for you, but if the answers are not correct for your situation, just click on the right answer.

Fill out each blank as requested, and use your tab key or mouse pointer to move to the next blank.

If your order is to be shipped outside the continental US, it is important that you answer the "drop down" blank for "Country" as "Other."

Additionally, those having orders shipped outside the continental USA will need a shipping quote and an authorization code for the goods they require. You must first contact North Coast Music by email, listing your proposed order and destination for delivery to get this special shipping quote. The numbers provided by North Coast Music are then filled into the two blanks inside the pink box.

If you are ordering from inside the continental US, just leave the two spaces in the big pink box empty.

After all the blanks are completed, left click just once on "Submit for Processing" to move the the next page.


Step 9: You will now move to the "Checkout Form" We provide this page so that you may double check the items and quantities in your online order.

It all looks correct, left click just once on "Finalize Order." In a few moments you will enter the "Credit Card Information Page."

If you wish to correct something, simply left click once on the "Change Purchase Options" button instead.


Step 10: This is the page where your order is submitted to North Coast Music and your credit card is charged.

Left click in the box for your credit card number, and type in your VISA, Master Card, or American Express number. We do not accept Discover Cards, or any other charge cards beside VISA, MC, and Amex.

Then left click in the box for the Expiration Date, and type just four digits there. Examples: 4/02 is typed in as 0402. 11/03 is typed in as 1103.

Now we are ready to finalize and place the order. Read the next step very carefully.

Left Click ONLY ONCE on "Submit Transaction." when you are ready to send the order to North Coast Music. Be patient, the confirmation screen can take up to two minutes to show up. Do not click a second time on "Submit Transaction."

When you click on this button, you are submitting the order to be charged to our automatic server. Within fifteen minutes, you should receive, via email, a confirmation of your order and a receipt for your credit card.

If you get an error message on your computer when you left click on "Submit Transaction", then click here for more help.

North Coast Music ships in 24-48 hours of the receipt of your order, unless you are notified otherwise.

Parts orders are sent by US Priority Mail in most cases. We do not provide tracking numbers for these shipments.

Amps, guitars, and large cartons are shipped by UPS ground, and you will receive an e mail confirmation of shipping date and tracking numbers.








VOX Amplifiers, Guitars, Spares & Effects | Marshall Amplifiers, Effects, & Spares
Rickenbacker Guitars, Basses, and Spares | Hofner Guitars, Basses & Spares
Gretsch Guitars and Parts | Jerry Jones Electric Sitars | Portable Organs
Strings and Tuners | Scratch and Dent | Logo Apparel | Bookshelf | Special Orders



Contact Us and FAQs | Why Shop North Coast Music? | Help | The VOX Showroom



North Coast Music
"The American Home of the British Invasion"
Cudahy WI 53110
We offer online or fax service only
Fax (414) 483-3344

Click here to contact North Coast Music

MasterCardAmex VISA

URL: /www.northcoastmusic.com

VOX is a registered trademark of VOX Amplification, USA. Gretsch is a registered trademark of FMIC, Rickenbacker and RIC
are registered trademarks ofRickenbacker International Corporation, USA. Hofner is a registered trademark of Hofner, Germany.

© 1996-2008 North Coast Music. All rights reserved.